Landlords
Providing key information for landlords about our property services
Our Property Services
At Novellus Properties, we offer four service packages with one dedicated property manager assigned to cover all your needs, these include – lettings, rent management, standard rental full management or a HMO management service:
- Lettings – With our let only service, we’ll market your property to let across leading platforms; pre-qualify and conduct viewings; and feedback to you any offers. Once a prospective tenant is accepted, we’ll thoroughly reference them to ensure they’re suitable; agree a move-in date; create, sign and issue a legally binding Assured Shorthold Tenancy Agreement; provide a fully photographed inventory; and collect the first months rent and deposit (5 weeks’ rent). Once moved in we’ll hand the tenant(s) over to you for ongoing management, and send the balance due to you along with a Novellus financial statement.
- Rent Management – We’ll begin our lettings service, and once the tenant(s) are moved in we’ll ensure they setup a standing order to ourselves to pay the monthly rent. Any unpaid rents will be immediately chased, and rents received will be forwarded same-day to you. Furthermore, annually, we’ll contact you to recommend any feasible increases to the rent amount, and issue a rent increase notice to the tenant, keeping your rental yield in check. With this option, management of maintenance issues and legal requirements will be left to you.
- Fully Managed – The complete rental management service – in addition to the services detailed above, we’ll conduct quarterly property inspections; protect and manage your tenant’s deposits; manage any property maintenance issues; navigate all legal requirements/renewals; and anything else which may be required to ensure the smooth running of your portfolio in Manchester.
- HMO Management – The complete HMO management service – our team will diligently manage your HMO property in Manchester, including bi-monthly property inspections; deposit & rent management; manage and co-ordinate cleaning contracts; property maintenance issues; and navigate HMO legal requirements for you.
Contact Us
Comparison of Services
| Let Only | Rent Management | Full (& HMO) Management | |
|---|---|---|---|
| Marketing to Let | Y | Y | Y |
| Conducting Viewings | Y | Y | Y |
| Offer Negotiation | Y | Y | Y |
| Referencing | Y | Y | Y |
| Detailed Inventory | Y | Y | Y |
| Check-In / Check-Out | N | N | Y |
| Rent Collection | N | Y | Y |
| Deposit Protection Administration | Y (on request) | Y | Y |
| Periodic Rent Review via Section 13 | N | Y | Y |
| Section 21 | N | N | Y |
| Section 8 | N | N | Y |
| Court Attendance | N | N | Y |
| Quarterly Property Inspection | N | N | Y (BI-Monthly for HMO) |
| Legal Regulation Support | N | N | Y |
| 24/7 Emergency Repair | N | N | Y |
| Refurbishment Services | Y | Y | Y |
FAQ
Frequently Asked Questions
I've had problems with a property management company before, why should I trust Novellus?
Unfortunately, we hear this a lot. Our promise is that as we’re run by landlords who’ve experienced poor service in the past, we put genuine care into the properties we look after, and look after them as though they are ours. Our regular inspections ensure the condition of your property remains optimal, as we know what issues we’re looking for. We differ from other agents as we’re hands-on and genuinely want to make a difference.
Do you support absent/overseas landlords?
Of course! In fact, a large proportion of our landlords are absent investors thus are totally hands-off. They trust us to proactively handle the running of their Manchester property management whilst knowing it’s left in great hands. Any issues, we’re always on the other end of the phone! Whether you’re an investor based in Edinburgh, London, or Birmingham and need a local property manager, we’re here to support you.
How will the renters' rights bill affect my property business?
Points from The Renters’ Rights Bill will force landlords to be more hands on with their property management. Specifically – abolishing “no fault” evictions via Section 21; introducing stricter timelines for addressing property maintenance issues (such as mould); and replacing fixed-term ASTs with periodic contracts, potentially leading to a higher turnover of tenants. Having a proactive property manager will help to navigate these changes smoothly and ensure the negative impact to your business will be limited.
Do you offer HMO management?
Absolutely! Our fully managed HMO service includes all features of our standard fully managed service, in addition to more regular inspections, managing local HMO regulations and cleaning contracts. For our HMO management service, our fees are just 10% of rents collected.
What checks do perform during property inspections?
Whilst extensively checking for condensation/mould and the condition of the oven (as we’ve found from experience are two main areas of neglect) – we perform complete inspection checks during our property visits. We check all areas of the exterior and interior of the property, and test all safety features; we ensure to catch any maintenance issues early and report them back to you for instruction, to ensure your investment property remains in great condition.
Can you provide management of short term (AirBnB)/holiday lets?
Unfortunately this is not something we currently offer (though may be considered in the future so watch this space!).
Do you handle evictions if necessary?
Yes. We have a clear, legal process for handling non-payment, including issuing notices and, if necessary, eviction proceedings. However, with our thorough referencing processes undertaken when we let your property, we find evictions are very rare. If we have any issues with tenants, we’ll try to resolve them by other means (such as payment plans) prior to starting an eviction process as these can be very slow and costly.
Is there a contract? What's the duration and cancellation policy?
Yes – upon instruction for any of our services, we’ll prepare and request e-signature of our Terms of Business. For our managed services, this is typically either a 6 or 12 month initial contract. To end the relationship, you’ll need to give us 3 months’ notice.
How is rent collected and when will I get paid?
Rent is collected electronically and disbursed to you monthly, typically on the same working day as when the tenancy began (unless a prior arrangement is made between the landlord and tenant).
What tenant referencing checks do you perform?
We run credit, background, employment, and rental history checks. We aim to find reliable tenants who take care of the property and pay on time. We also encourage Guarantors wherever we can.
How do you handle maintenance and repairs?
With our managed services, we triage the issue (for free). If we can’t fix an issue immediately, we co-ordinate all repairs with trusted contractors in a timely fashion, keeping you in the loop.
Do you provide financial statements or reports?
Yes – one-off (lettings), or monthly and annual reports are provided with our managed services. These outline your property income & expenses, and will assist you when offsetting your tax returns.
Who will I work with day-to-day?
You’ll be assigned a dedicated property manager as your main point of contact for any issues, ensuring continuity of service across your portfolio.
How do I get started with your services?
Just give us a call on 0161 843 6134, or submit our contact form. We’ll set up a consultation, review your property and service requirements, and walk you through the onboarding process and can get started immediately.
Contact Us
Reach out today to discuss our Manchester property management services, or answer any questions we’ve not yet answered for you!